Effective Date: June 16, 2026
Please read these Terms of Service (“Terms”) carefully before using the Services.
These Terms are a legally binding agreement between you and 2Moons Oyun Yazılım ve Pazarlama A.Ş. (“2Moons”, “we”, “us”, or “our”). Our address is Istanbul, Türkiye. You can contact us at info@2moons.gs.
These Terms apply to our websites, mobile games, applications, online advertisements, player support channels, community features, events, promotions, and any other online services that link to or reference these Terms (collectively, the “Services”).
By downloading, accessing, installing, clicking to accept, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
If you reside in the European Economic Area, United Kingdom, or Switzerland (collectively, “EEA+”), some specific provisions below apply to you and certain mandatory consumer rights may not be limited by these Terms.
For users outside the EEA+ and where permitted by law, these Terms include an individual dispute resolution provision that may require binding arbitration and a waiver of class, collective, representative, and jury trial procedures.
1. Contract Formation and Changes
You agree to these Terms when you use the Services, create or access an account, download our game, make a purchase, participate in an event, or otherwise indicate acceptance.
We may update these Terms from time to time. If we make changes, we will post the updated Terms through the Services or on our website and update the effective date. Unless stated otherwise, updated Terms take effect when posted.
If you continue to use the Services after the updated Terms become effective, you agree to the updated Terms, except where applicable law requires another method of acceptance.
These Terms, together with any policies or rules referenced in them, form the entire agreement between you and us regarding the Services.
2. Privacy
Our Privacy Policy explains how we collect, use, disclose, and protect personal data. By using the Services, you acknowledge that we process personal data as described in the Privacy Policy, except where applicable law requires a different basis such as consent.
If you do not agree with the Privacy Policy, you must stop using the Services.
3. Age Requirements
Children 12 and under may not use the Services.
If you are above 12 but under 18, or under the age of majority in your jurisdiction if higher, you may use the Services only with permission from your parent or legal guardian.
If you are a parent or legal guardian and you allow a minor to use the Services, you are responsible for supervising the minor’s use of the Services, reviewing these Terms and the Privacy Policy with the minor, using parental controls where available, and ensuring the minor complies with these Terms.
4. License to Use the Services
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your own personal, non-commercial entertainment.
You may not use the Services for commercial purposes or in any way not expressly permitted by these Terms.
We may modify, suspend, discontinue, replace, or remove any part of the Services, including games, events, features, content, levels, rewards, virtual items, and availability, subject to applicable law.
5. Accounts, Player IDs, and Security
Some parts of the Services may create or use a player ID, device ID, marketplace account, social login, or other account-related identifier.
You are responsible for maintaining the security of your device, marketplace account, login credentials, and any connected accounts. You must not sell, rent, share, transfer, or give away any account, player ID, game progress, virtual item, or access to the Services.
You are responsible for activity that occurs through your account or device, except to the extent caused by our breach of these Terms or by circumstances that applicable law does not allow us to place on you.
If you believe your account or device has been compromised in connection with the Services, contact us at info@2moons.gs.
6. User Obligations and Prohibited Conduct
You agree that you will not:
– use the Services in violation of law, regulation, court order, marketplace rules, or these Terms;
– use the Services if you are not allowed to enter into these Terms or if we have told you to stop using the Services;
– create an account using false information or on behalf of someone else without authorization;
– sell, rent, transfer, trade, or commercially exploit accounts, game progress, virtual items, rewards, or access to the Services;
– use the Services for commercial purposes, advertising, solicitation, or unauthorized promotions;
– harass, threaten, abuse, defame, impersonate, or harm other users or our staff;
– post or transmit unlawful, harmful, hateful, obscene, sexually explicit, defamatory, invasive, or otherwise inappropriate content;
– cheat, exploit, hack, bot, automate, manipulate, interfere with, overload, disrupt, or attack the Services, our systems, or other players’ experience;
– use unauthorized third-party software, cheats, scripts, mods, bots, exploits, emulators, protocol interception, automation tools, or similar tools with the Services;
– reverse engineer, decompile, disassemble, modify, translate, or attempt to derive source code from the Services, except to the extent applicable law expressly permits;
– probe, scan, test, bypass, disable, or interfere with security, authentication, anti-cheat, payment, or fraud-prevention systems;
– submit viruses, malware, harmful code, spam, or other destructive material;
– collect, process, scrape, store, or disclose personal data about other users without authorization;
– use another person’s payment method, marketplace account, or device without authorization;
– remove or obscure copyright, trademark, proprietary, or legal notices;
– infringe our rights, another user’s rights, or any third party’s intellectual property, privacy, publicity, or other rights;
– attempt, encourage, assist, or enable anyone else to do any of the above.
7. Virtual Items
The Services may include virtual currency, coins, boosters, lives, power-ups, cosmetic items, game items, rewards, or other digital content or benefits (collectively, “Virtual Items”).
Virtual Items are licensed, not sold. You receive a limited, personal, non-transferable, revocable right to use Virtual Items only within the Services and only as we make them available.
Virtual Items:
– have no real-world monetary value;
– are not your property;
– cannot be redeemed for money, goods, services, or value outside the Services;
– may not be sold, transferred, gifted, exchanged, traded, rented, or sublicensed except where the Services expressly allow a limited in-game feature;
– may be changed, removed, adjusted, suspended, or discontinued as part of normal service operation, balancing, security, legal compliance, or feature updates, subject to applicable law.
If your account is deleted, suspended, terminated, or if the Services are discontinued, you may lose access to game progress and Virtual Items, except where applicable law provides otherwise.
8. Purchases, Payments, Refunds, and Delivery
The Services may be free to download or use, but may offer optional purchases, subscriptions, ads, rewarded ads, or paid Virtual Items.
Purchases are usually processed by Apple, Google, or another authorized marketplace. Their terms, payment rules, refund rules, taxes, and account requirements apply. We do not process or store your full payment card or bank account details.
Virtual Items are normally delivered by crediting or enabling them in your account after the marketplace confirms the transaction. No physical goods are delivered.
All purchases are final and non-refundable except where required by applicable law or marketplace policy. Refund requests may need to be made directly through the marketplace used for the purchase.
You are responsible for all charges made through your device, account, or marketplace account, except to the extent caused by unauthorized activity for which applicable law or marketplace rules make someone else responsible.
If you live in a jurisdiction that provides withdrawal, cancellation, refund, or statutory guarantee rights for digital content, those rights remain available to the extent required by law. Where the law allows, you may lose a withdrawal right after you consent to immediate delivery or performance of digital content and acknowledge that the withdrawal right will be lost.
We may change prices, offers, bundles, features, or availability at any time, subject to applicable law and marketplace rules.
9. Ads, Rewards, and Promotions
The Services may include ads, rewarded ads, limited-time offers, events, contests, sweepstakes, promotions, leaderboards, and other optional features.
Rewards, offers, events, or promotions may be limited by time, geography, platform, account, device, version, eligibility, or other conditions. We may modify, suspend, or end them subject to applicable law.
Rewarded ads may require you to complete the relevant action, such as watching an ad, while connected to the internet and using a supported version of the Services. Technical failures, fraud prevention, ad provider limitations, or connectivity issues may affect reward delivery.
Any contest, sweepstakes, or promotion may be subject to additional rules. If there is a conflict between these Terms and promotion-specific rules, the promotion-specific rules apply for that promotion.
10. User Content and Community Features
The Services may allow you to submit, upload, transmit, or display content, including names, profile information, messages, images, files, feedback, support materials, or other content (“User Content”).
You remain responsible for your User Content. You represent that you have all rights needed to submit it and that it does not violate law, these Terms, or anyone else’s rights.
You grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, display, perform, modify, adapt, publish, translate, create derivative works from, distribute, and otherwise use your User Content to operate, improve, promote, protect, and provide the Services.
Where required by law, this license ends when you delete your User Content or account, except that we may retain copies where necessary for legal compliance, security, support, backups, fraud prevention, or where the content has already been used or shared in a way that cannot reasonably be withdrawn.
We may review, remove, disable, restrict, or refuse User Content where we believe it violates these Terms, law, marketplace rules, community safety, or the rights of others.
11. Intellectual Property
The Services and all related content are owned by us or our licensors. This includes games, software, code, tools, technology, characters, artwork, animations, sounds, music, audiovisual content, levels, game mechanics, designs, user interfaces, stories, text, names, marks, logos, virtual items, documentation, analytics, metadata, and all related intellectual property rights.
Except for the limited license in Section 4, these Terms do not grant you any ownership or other rights in the Services.
You may not copy, modify, distribute, sell, rent, license, publicly display, publicly perform, create derivative works from, or otherwise exploit the Services except as expressly permitted by these Terms or applicable law.
You may not use our names, trademarks, logos, game titles, service marks, trade dress, or branding without our prior written permission.
12. Copyright Complaints
If you believe content in the Services infringes your copyright, you may contact us at info@2moons.gs with:
– your name, address, email address, and phone number;
– identification of the copyrighted work you claim has been infringed;
– identification of the content you claim is infringing and information reasonably sufficient for us to locate it;
– a statement that you have a good faith belief the use is not authorized by the owner, its agent, or law;
– a statement that the information in your notice is accurate and that you are authorized to act on behalf of the owner;
– your physical or electronic signature.
We may remove or disable access to content and may take other action where appropriate.
13. Third-Party Platforms and Services
The Services may depend on or link to third-party platforms and services, including Apple App Store, Google Play, device operating systems, social networks, advertising networks, analytics providers, customer support tools, and payment/marketplace services.
Your use of those third-party platforms and services is governed by their own terms and policies. We are not responsible for third-party platforms or services, except to the extent applicable law provides otherwise.
If you downloaded the Services from Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms for that app and may enforce these Terms against you as a third-party beneficiary, to the extent required by Apple’s applicable marketplace terms.
14. Service Availability, Updates, and Compatibility
We may update, patch, balance, modify, suspend, or discontinue the Services or any feature, content, game mode, Virtual Item, event, or support for a device or operating system.
The Services may require an internet connection, compatible device, sufficient storage, current app version, marketplace account, operating system updates, or third-party services. You are responsible for any carrier, internet, device, and marketplace fees.
We do not guarantee that the Services will always be available, uninterrupted, error-free, secure, compatible, or that progress or data will always be preserved.
15. Suspension and Termination
We may investigate suspected violations of these Terms, law, marketplace rules, security requirements, or player safety rules.
Subject to applicable law, we may warn, restrict, suspend, terminate, reset, or delete access to the Services, accounts, game progress, Virtual Items, features, or User Content if:
– we believe you have violated these Terms;
– we believe activity is fraudulent, abusive, harmful, illegal, or unsafe;
– we need to protect the Services, players, third parties, or our rights;
– required by law, court order, marketplace rule, or government authority;
– necessary because of technical, security, business, or operational reasons.
If your access is terminated or suspended, you must stop using the Services. Sections that by their nature should survive termination will survive, including intellectual property, Virtual Items, disclaimers, limitation of liability, indemnity, dispute resolution, governing law, and general provisions.
16. Disclaimers
If you reside in the EEA+, the limitations in this Section apply only to the extent permitted by applicable consumer law.
The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties and conditions, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, accuracy, and error-free performance.
We do not guarantee that:
– the Services will meet your expectations;
– the Services will be uninterrupted, secure, or error-free;
– defects will be corrected;
– the Services will be compatible with every device, operating system, or marketplace version;
– game progress, Virtual Items, account data, or User Content will always be available or preserved.
Your use of the Services is at your own risk, except to the extent applicable law provides otherwise.
17. Limitation of Liability
If you reside in the EEA+, nothing in these Terms limits liability that cannot be limited under applicable consumer law, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, intentional misconduct, gross negligence, or other liability that cannot legally be excluded.
If you reside outside the EEA+, to the maximum extent permitted by law:
– we and our affiliates, officers, directors, employees, agents, licensors, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, punitive, statutory, or similar damages, including lost profits, lost revenue, lost data, business interruption, loss of goodwill, or loss of virtual items;
– our total liability arising out of or relating to the Services or these Terms will not exceed the amount you paid to us through the Services during the twelve months before the event giving rise to the claim, or USD 100 if you paid nothing during that period;
– your sole remedy if you are dissatisfied with the Services is to stop using them.
These limitations apply whether the claim is based on contract, tort, negligence, strict liability, statute, or any other legal theory, even if we were advised of the possibility of damages, except where prohibited by law.
18. Indemnity
If you reside outside the EEA+, you agree to defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, agents, licensors, and service providers from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from or related to:
– your use or misuse of the Services;
– your User Content;
– your violation of these Terms;
– your violation of law;
– your violation of another person’s rights.
We will use reasonable efforts to notify you of any such claim. We may control the defense or settlement of any claim, and you agree to cooperate with us.
This Section applies only to the extent permitted by applicable law.
19. Dispute Resolution and Governing Law
19.1 Users in the EEA+
If you reside in the EEA+, these Terms and disputes relating to these Terms or the Services are governed by the laws of your country of residence where mandatory consumer law requires that result.
Nothing in these Terms limits mandatory rights you have under the laws of your country of residence.
19.2 Users Outside the EEA+
If you reside outside the EEA+, these Terms and any dispute, claim, controversy, or proceeding arising from or relating to these Terms, the Services, or your relationship with us (each, a “Dispute”) are governed by the laws of Türkiye, without regard to conflict of law rules, except where prohibited by applicable law.
If arbitration does not apply or is not enforceable, Disputes are subject to the exclusive jurisdiction of the competent Turkish courts, except where applicable law requires otherwise.
19.3 Informal Resolution
Before starting a formal proceeding, you and we agree to try to resolve the Dispute informally. The party raising the Dispute must email the other party with a written notice describing the Dispute and the requested resolution.
Notices to us must be sent to info@2moons.gs.
If the Dispute is not resolved within 30 days after notice, either party may proceed as allowed by this Section.
19.4 Individual Arbitration Where Permitted
If you reside outside the EEA+ and in a jurisdiction that permits mandatory individual arbitration, and if this provision is enforceable under the laws that apply to you, you and we agree that Disputes will be resolved by final and binding individual arbitration instead of court proceedings, except that either party may:
– bring an individual claim in small claims court if the claim qualifies;
– seek injunctive or equitable relief in court for intellectual property misuse, unauthorized access, or security abuse;
– opt out of arbitration as described below.
Arbitration will be conducted in English unless the parties agree otherwise or applicable law requires otherwise. The arbitrator may award the same individual remedies that a court could award, but only for the individual claimant and only to the extent necessary to provide relief for that individual claim.
19.5 Opt-Out of Arbitration
You may opt out of Section 19.4 by emailing info@2moons.gs within 30 days after you first accept these Terms. Your email must include your name, the game or Service used, your player ID or account identifier if available, the email address associated with your account if available, and a clear statement that you opt out of arbitration.
Opting out of arbitration does not affect any other part of these Terms.
19.6 No Class or Representative Proceedings
To the maximum extent permitted by law, you and we agree that Disputes must be brought only on an individual basis and not as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative proceeding.
If this class or representative action waiver is found unenforceable for a particular claim, that claim must proceed in court and not in arbitration, unless applicable law requires otherwise.
19.7 Jury Trial Waiver
To the maximum extent permitted by law, you and we waive any right to a jury trial for Disputes covered by these Terms.
20. EEA+ Specific Consumer Information
If you reside in the EEA+, the following information applies:
– Service description: The Services allow you to access websites, download and play mobile games, use game features, participate in events or challenges, and obtain optional Virtual Items for use only within the Services.
– Compatibility: Our mobile games are compatible with supported mobile devices and operating systems listed or made available through the relevant marketplace.
– Payment: Optional purchases are processed by the relevant marketplace, such as Apple App Store or Google Play. We do not process or store full payment card details.
– Delivery: Virtual Items are delivered digitally by enabling them in your account or game after marketplace confirmation. Delivery is usually immediate or within a reasonable time after confirmation.
– Complaint handling: You may contact support through in-game help features where available or by emailing info@2moons.gs.
– Contract storage: We may not separately store a copy of the contract for you. You should save a copy of these Terms.
– Language: These English Terms govern the English version of the Services unless a localized version is made available and accepted.
– Withdrawal rights: Where applicable law gives you a withdrawal right for digital content, the right remains available unless you have consented to immediate performance and acknowledged loss of the withdrawal right as permitted by law.
21. Force Majeure
We will not be liable for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, marketplace outages, cloud provider outages, power failures, cyberattacks, epidemics, pandemics, government actions, fire, flood, embargoes, or shortages.
22. Export and Sanctions Compliance
You may not use, download, access, export, or re-export the Services in violation of applicable export control, sanctions, or trade laws. You represent that you are not located in, under the control of, or ordinarily resident in a country or region subject to restrictions that prohibit your use of the Services, and that you are not on any restricted party list that would prohibit your use of the Services.
23. Assignment
You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent.
We may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, financing, reorganization, corporate transaction, or by operation of law, subject to applicable law.
24. Severability
If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in effect. The invalid, illegal, or unenforceable provision will be interpreted or replaced to the extent necessary to make it valid and enforceable while preserving its intent as much as possible.
25. No Waiver
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision or any other provision later.
26. Notices
We may provide notices through the Services, our website, app marketplace pages, email, in-game messages, push notifications, or other reasonable methods.
Legal notices to us must be sent to:
2Moons Oyun Yazılım ve Pazarlama A.Ş.
Istanbul, Türkiye
Email: info@2moons.gs
27. Contact
For questions about these Terms, contact us at:
info@2moons.gs